Manuals & Policies

Author: Dr. Aisling Whitaker, Co-Founder Dental Hive

What manuals and policies does my dental office need?

As clinic owners, this list seems to be growing and it depends on where you are located. Here is a recommended list to get you started.

Human resources

  • Employee manual (incl. disciplinary, bullying, harassment policies)
  • Health & safety policy (OSHA)
  • Security Camera policy
  • Accessibility policy
  • Performance review policy


  • Cross infection control manual (IPAC)
  • Radiography safety manual
  • Laser safety policy

Training certificates

  • AODA
  • HARP
  • Dentist / Hygienist / Assistant Annual Certification

Make sure to refer to your province/state for specific employer and dental association guidelines. We will be releasing templates of these manuals and protocols, so check back regularly.

About the Author: Dr. Aisling Whitaker, BA (Hons) MSc PhD BDS (Hons)
Dr. Aisling Whitaker is a general dentist, owner of multiple dental clinics Bitehaus Dental in Toronto and CEO of Dental Hive. Dr. Whitaker is experienced in starting a dental clinic from scratch, developing marketing campaigns, office systems and building a strong team culture.



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